 |
Provides 24 hour 7 day access to a provider or trained triage service.
|
|
Child/family has a personal provider or team familiar with their child’s health history.
|
|
Appointments are based on condition (acute, chronic, well or diagnostic) and provider can accommodate same day scheduling when needed.
|
|
A system is in place for children and families to obtain information and referrals about insurance, community resources, non-medical services, education and transition to adult providers.
|
|
Provider and office staff communicates in a way that is family centered and encourages the family to be a partner in health care decision making.
|
|
Provider and office staff demonstrate cultural competency. |
|
The designated Medical Home takes the primary responsibility for care coordination. |
|
Age appropriate preventive care and screening are provided or coordinated by the provider on a timely basis. |
|
The designated Medical Home adopts and implements evidence-based diagnosis and treatment guidelines. |
|
The child’s medical records are up to date and comprehensive, and upon the family’s authorization, records may be shared with other providers or agencies.
|
|
The Medical Home has a continuous quality improvement plan that references Medical Home standards and elements. |
